Jamaal Evans

HelpDesk Support Specialist

Jamaal is a Speech Communications major who has always taken an interest in computers. His interest became a sort of hobby; from building PCs, to practicing code. He found a way to utilize both his degree and love of computers as a Helpdesk Specialist for the USPTO where he provided Tier 1 and Tier 2 support for the USPTO’s Electronic Filing System and Patent Application Retrievals Systems.

Later, Jamaal entered the legal-side of the Intellectual Property world by becoming a Docket Specialist for an IP law firm and worked his way up to the Chief IP Administrator. Allowing him to not only troubleshoot computer issues, but also procedural issues thus allowing him to build his analytical skills.

When Jamaal isn’t wrapped up in his next computer project he is studying for the patent bar with aspirations of becoming a patent agent in the computer science field.

Our Team

Aaron Petrillo
Director of Federal Initiatives
Allison LaFave
Research Associate
Anthony Garofano
Chief Creative Officer
Ashley Garrison
Operations Manager
Becki Stenger
Communications Designer
Casey Archer
Research Intern
Corin Collier
Program Analyst
Emily Kelly
Research Analyst
Jamaal Evans
Helpdesk Support Specialist
John Babb
Senior Developer
Juliett Namazzi
Helpdesk Support Specialist
Kathi Gillaspy
Director of Technical Assistance
Kimberly Mitman
Senior Technical Lead, Senior Database Architect
Laura Holian
Director of Research
Mia Leland
Senior Program Analyst
Michelle Bloom
Program Associate
Pearson Barlow
Senior Technical Lead
Rosemary Collins
Senior Program Analyst
Sarah Geldart
Senior Technical Assistance Specialist
Tate Gould
Tiffanie Owens
Senior Technical Assistance Specialist
Zartashia Javid
Program Support Associate